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Roxie Prieb

rprieb@sctelcom.com

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SCT WiFi Connect App

Published August 26th, 2025 by Roxie Prieb

📱 SCT WiFiConnect App: Take Control of Your Home Wi-Fi At SCTelcom, we believe your internet should work for you—not the other way around. That’s why every residential package includes access to the SCT WiFiConnect App, a powerful tool that puts you in charge of your home network. 🔹 What Is It? The SCT WiFiConnect App is a smart home mobile app that

Late Notices

Published June 4th, 2025 by Roxie Prieb

As of May 2025, late notices will be sent to customers' inboxes or phone screens instead of traditional mail. This change aims to streamline SCTelcom processes and ensure timely reminders. For customers who prefer paper notices, SCTelcom will continue to send them. Customers can join the digital revolution by providing an email address or opting in

E-Notifications for Credit Card Auto-Pay Customers

Published June 4th, 2025 by Roxie Prieb

1. What triggers an e-notification for expiring credit cards? Customers enrolled in auto-pay will receive e-notifications (email and/or text) when their credit card on file is nearing expiration. These alerts are sent weekly for four weeks before the expiration date. 2. What if a customer has no email or text contact on file? If a customer is marked

SmartTown

Published August 26th, 2025 by Roxie Prieb

🚀 SmartTown: Extending Your SCTelcom Wi-Fi Experience into the Community At SCTelcom, we believe your internet experience shouldn’t stop at your front door. That’s why we created SmartTown—a powerful feature included in all residential packages that brings seamless, secure Wi-Fi to public spaces across our communities. 🔹 What is SmartTown? SmartTown